MCPHS Office of Compliance
Compliance Hotline
Massachusetts College of Pharmacy and Health Sciences is committed to conducting business ethically and in compliance with applicable laws, regulations and College policies. The MCPHS Compliance Hotline, with the support of the MCPHS community, is an effective way to help the College address potential noncompliance with laws, regulations and College policies.
Examples of compliance issues that may be reported using the Compliance Hotline include financial impropriety, misuse of MCPHS resources, conflicts of interest, discrimination, harassment, health and safety issues, information security violations, etc. You do not need to know the exact law, regulation or policy, or be certain a violation has occurred or will occur. If you are uncertain, the better course of action is to report. It is important that you provide enough information to allow your concerns to be adequately investigated and addressed.
The Compliance Hotline is an anonymous, toll-free, 24-hours-a-day, 7 days-a-week resource to report concerns if you do not feel comfortable going through the normal administrative channels. A detailed report will be forwarded to the MCPHS Office of Compliance. The Compliance Hotline is staffed and managed by a respected company, Lighthouse Services, Inc., that is not affiliated with MCPHS and provides this service under contract. No call tracing or recording devices are ever used on phone calls and the complainant contact information will be removed from reports made via email or fax before being transmitted to MCPHS.
Inquiries and reports can be made without fear of retribution. MCPHS policy prohibits any retaliation against individuals who report compliance issues in good faith. Violation of this policy may result in disciplinary action. To use the Compliance Hotline, you may report suspected non-compliance by telephone, email or fax as follows:
If you are faced with an emergency or are concerned for the immediate safety of yourself or others, dial 911.