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Professional Conduct and Good Moral Character

The pharmacy profession has a long tradition of respect and trust by the general public. As health professionals, it is important that pharmacists maintain the highest standards of honesty, integrity and ethical behavior. Members of the pharmacy profession bear the responsibility to adhere to the professional, ethical, and legal standards prescribed for the practice of pharmacy. A pharmacist has a duty to tell the truth and to act with conviction of conscience. A pharmacist avoids discriminatory practices, behavior or work conditions that impair professional judgment, and actions that compromise dedication to the best interests of patients. This session will challenge the participants to review case scenarios and select the most ethical course(s) of action.

Learning Objectives

Upon completion of this activity, the participant should be able to:

  • List the main recognized principles of pharmacy ethics
  • Discuss basic principles of pharmacy law and ethics
  • Correctly identify ethical principles in a given scenario
  • Describe common scenarios related to ethical conflicts


Donna Horn, MS, RPh, DPh
Ms. Horn received a BS in Pharmacy from MCPHS University and a Master’s degree in Patient Safety and Medication Risk Management from the University of Florida College of Pharmacy Pharmaceutical Outcomes and Policy program. She has more than 25 years of experience in the retail/chain community pharmacy practice setting, as the Privacy Officer and Manager of Regulatory Affairs for Brooks/ Eckerd Pharmacy, and as a pharmacist and Regional Pharmacy Manager for OSCO Drug. Donna directed ISMP’s patient safety activities in community/ambulatory practice. She has been involved in conducting numerous on-site safety consults for national health care organizations and health care systems, as well as, writing recommendations for safety improvements for these organizations. Prior to joining ISMP, she served as President and Chairman of the National Association of Boards of Pharmacy (NABP) where her focus was in patient safety, primarily on reducing medication errors in community pharmacy. Ms. Horn also served 11 years on the Massachusetts Board of Registration in Pharmacy as both a member and as President. Most recently, Ms. Horn was elected as Board Director and subsequently elected as the President of the American Society for Pharmacy Law. In her role at MCPHS, she provides direct student instruction focused on the practice-based aspects of community pharmacy.




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Release Date: April 20, 2020
Expiration Date: April 20, 2021
Contact Hours: 1.0
Universal Activity Number: 0026-0000-20-011-H03-P
ACPE Topic Designator: Law

Registration Fee: Free to MCPHS Alumni and full-time employees; $12.00 for all other professionals.