Skip to content

Office of Student Access and Accommodations

Main Office: 8:30am - 4:30pm | 617.879.5995 | Fax: 617.608.5888
Boston 617.879.5995 | Manchester 603.314.1709 | Worcester 508.373.5877

Office of Student Access and Accommodations (OSAA) is a part of the Division of Student Affairs and provides services and accommodations to students across our four campuses (Manchester, Boston, Worcester, and Newton). MCPHS University and OSAA are committed to ensuring that students with disabilities have equal, effective, and meaningful access to educational opportunities and programs through the Americans with Disabilities Act Amended (ADAAA) of 2008 and Section 504 of the Rehabilitation Act of 1973. Students who are otherwise qualified for admission are encouraged to meet with Office of Student Access and Accommodations to discuss reasonable accommodations on the basis of disability if they have a physical or mental impairment that limits a major life activity.

As part of the process, a student requesting accommodations may need to provide OSAA with documentation of their disability. Documentation which may be required includes medical records, an Individual Education Plan (IEP), a 504 Plan, a psychoeducational evaluation, and/or letters from physicians, psychologists, or a licensed mental health professional.

Determination of reasonable accommodations is a deliberative and collaborative process between the student and OSAA. This process often includes OSAA’s review of third-party documentation provided by the student’s qualified professional. MCPHS University will consider the student’s disability, history, experience, request, and the unique characteristics of the course, program, or requirement, in order to determine if a specific accommodation is reasonable.

MCPHS University ensures FERPA compliance and therefore all information submitted to Office of Student Access and Accommodations will remain confidential. For more information, call OSAA at 617-879-5995 or email the office at For housing accommodations, please review the On-Campus Housing section.

To initiate services, please complete Steps 1 and 2 in the process described below.

Student completes the OSAA Student Request for Services Form (SRS). Requests can be completed online, or if a student received a paper SRS, requests can be mailed, faxed, or hand delivered to the OSAA office.

Student submits supporting, current, clinical documentation from a qualified professional which may include past 504 plans, IEP's, psychoeducational evaluations, and/or letters from physicians, psychologists, or a licensed mental health professional. Documentation can be uploaded to the online OSAA Student Request for Services Form; mailed, faxed, or hand delivered to the OSAA office.

Once OSAA has received the Student Request for Services Form and qualifying documentation, OSAA will invite the student (at the email address provided) to an Intake Appointment. During this appointment, individualized services and reasonable accommodations will be discussed.

If a student is found eligible to receive services through OSAA, the student will be provided an OSAA Accommodation Letter, will receive training on approved services, and OSAA will review how a student presents their Accommodation Letter to each professor, every semester.

Each student who receives an OSAA Accommodation Letter is responsible for:

  • Communicating their individual accommodations to each professor.
  • Making all applicable ongoing, electronic service requests (testing, note-taking, and alternate text requests) within the specified time-frame.

Students are encouraged to follow-up with OSAA as needed; OSAA professional staff members are available to review communication of a students' approved accommodations with their professors, discuss additional accommodation requests, and/or disability-related resources and supports.