Online Student Next Steps

Congratulations on your acceptance! We are excited to welcome you to our online learning community. You’ll find all of the information you need to smoothly transition to MCPHS Online right here. Please bookmark this page and check back often for updates. Questions? Feel free to call the Online Admission office at 508.373.5657.

If you have not already done so, we encourage you to make your non-refundable, $500 deposit online and secure your seat in your program today.

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At MCPHS, technology is meant to assist you in your academic journey, not hinder your success. To provide you with the most robust learning environment, we have identified a guideline for ensuring you have the best experience. Before the start of classes, please be sure to check our technology requirements below and ensure that your computer or laptop meets our minimum requirements. We also strongly encourage you to have access to a webcam and microphone as some interactive online coursework may require it. Additional software may be required by your course instructors and will vary by semester, so please be sure to consult your course syllabus at the start of each term.

PC


Minimum
Recommended

Processor

Intel or AMD quad-core processor

Intel or AMD Core i5 processor

Operating System

Windows® 7

Windows® 8 or 10

RAM

4 GB

8 GB or higher

Browser

Microsoft Internet Explorer 9
Firefox 39

Microsoft Internet Explorer 11
Firefox Final Release

Internet Connection

Broadband (cable or DSL)
Wireless 802.11n card

Broadband (cable)
Wireless 802.11n/a/g compatible card

Hardware

20 GB of hard disk space

30 GB+ of hard disk space

Software

MS Office 2010
Anti-virus software

MS Office 2013 or 2016
Anti-virus software

Plug-ins
(free downloads)

Windows Media Player 11
Adobe Acrobat Reader 11
Flash Player 18
Java SE 7 Update 6
VLC 2.2

Windows Media Player 12
Adobe Acrobat Reader DC

Flash Player 22
Java SE 8 Update 102
VLC 2.2.4

Peripherals

Speakers
Sound card

Speakers
Sound card
Headset/microphone/webcam

Macintosh


Minimum
Recommended

Processor

Intel 2 GHz or higher

Intel 3 GHz or higher

Operating System

OS X (10.7)

OS X (10.9)

RAM

4 GB

8 GB or higher

Browser

Firefox 3.0
Safari 5

Firefox Final Release
Safari 7

Internet Connection

Broadband (cable or DSL)
Wireless 802.11n card

Broadband (cable)
Wireless 802.11n/a/g compatible card

Hardware

20 GB of hard disk space

30 GB+ of hard disk space

Software

MS Office 2011 or higher
Anti-virus software

MS Office 2016 for Mac
Sophos or ClamXav

Plug-ins
(free downloads)

Adobe Acrobat Reader 11
Flash Player 18
Java SE 8 Update 91

VLC 2.2

Adobe Acrobat Reader DC
Flash Player 22
Java SE 8 Update 102

VLC 2.2.4

Peripherals

Speakers
Sound card

Speakers
Sound card
Headset/microphone/webcam

First semester course registration will be completed for you by the Registrar's Office, with the exception of Health Sciences and Public Health students. Your confirmed schedule will be accessible to you via your MCPHS WebAdvisor account. On your schedule, class times will say “TBD” due to the fact that there is no specific log-on time. The start and end dates for each course will be listed on the schedule.

Please note: Only students who have paid a tuition deposit will receive a schedule.

Should you need to make any changes to your first semester schedule after it has been issued, you may do so by logging into WebAdvisor and then adding or dropping a course. For more information about logging into and making changes in WebAdvisor, visit our FAQs.

Please note: Nursing, Dental Hygiene, and PharmD students must speak with a program director to request schedule changes. These programs are cohort based and all students typically take the same courses at the same time.

After the first semester, students are required to self-register for classes via WebAdvisor with the exception of students in the School of Nursing, Forsyth School of Dental Hygiene, and the MRI Certificate program. Students must proactively work with an MCPHS faculty member or program chair to determine course availability and course options for the upcoming semester during the open registration period. Failure to self-register for classes after the first semester via WebAdvisor will result in a student not being registered for courses.

If you have been accepted to the Master of Public Health program and paid your tuition deposit, you should contact the program chair, Carly Levy, at carly.levy@mcphs.edu to discuss your first semester schedule. If you do not reach out to Carly Levy, you will not be registered for classes.

If you have been to the Master or Doctor of Health Sciences program and have paid your tuition deposit, you should contact the program chair, Michael Spooner, at michael.spooner1@mcphs.edu to discuss your first semester schedule. If you do not reach out to Michael Spooner, you will not be registered for classes.

If you have been accepted to the Bachelor of Health Sciences Completion program and have paid your tuition deposit, you should contact the program chair, Robin Harvan, at robin.harvan@mcphs.edu to discuss your first semester schedule. If you do not reach out to Robin Harvan, you will not be registered for classes.

*Students accepted into all other graduate and certificate programs will be automatically registered for first semester courses by the Registrar’s Office.

Please note: Nursing students are not a part of the Health Sciences department and will be scheduled by the Registrar the week before orientation.

If you have questions about financing your education or the financial aid application process, please contact the Student Financial Services Office at kristen.desrochers@mcphs.edu or 603.314.1729 or visit our financial aid page.

If you have not already done so, please make certain to fill out the Free Application for Federal Student Aid (FAFSA). The MCPHS University college code for the FAFSA is 002165. You will use this code to indicate that you are applying for financial aid at MCPHS University.

When your financial aid award is complete, you will receive the package in an e-mail. This will be e-mailed to you 2-3 weeks after your FAFSA has been completed and received by MCPHS.

Please note: Your social security number (SSN) must be on file with the Admission Office in order for Student Financial Services to review your application for federal aid. If you have not provided your SSN to the Admission Office, please call 508.373.5657 and speak with a counselor.

Certificate and Graduate Certificate Program Students

Students who have been accepted to a certificate or graduate certificate program will not be eligible for federal aid and should contact Student Financial Services at 603.314.1729 to learn more about alternative options for financing your online education.

Students enrolled in an online degree program at MCPHS are not required to have health insurance while enrolled as an online student at MCPHS University. Additionally, online students do not need to submit proof of health insurance or a waiver while they are enrolled since online students are not automatically registered or billed for University health insurance.

Students enrolled in programs that require proof of immunization will be contacted via email to initiate the immunization process. Students should not initiate the process prior to receiving this email as it contains personalized information from our immunization service.

MCPHS works with CastleBranch, a confidential health information service, to track student immunization records and compliance. Please regularly check your email for an invitation to register with CastleBranch. You will be provided with specific immunization requirements and the appropriate immunization form by CastleBranch. There is a one-time fee of $25 to open your account.

Any questions can be directed to Eleanor Baumgarten at 617-735-1105 or immunization@mcphs.edu.

Please note: Your package code is unique to your program and will reflect the physical MCPHS University campus to which your program is accredited (Boston, Worcester, or Manchester, as appropriate).

Check the list below to see if your program requires submission of an immunization form.

Programs Requiring Immunization Forms

  • BSHS/BSN Dual Degree
  • RN to BSN Completion
  • RN to MSN, Family Nurse Practitioner
  • RN to MSN, Nurse Educator
  • Family Nurse Practitioner (MSN)
  • Psychiatric Mental Health Nurse Practitioner (MSN)
  • Nurse Educator (MSN)
  • Family Nurse Practitioner (CAGS)
  • Psychiatric Mental Health Nurse Practitioner (CAGS)
  • Magnetic Resonance Imaging (MRI) (Advanced Certificate)
  • PharmD Pathway (Postbaccalaureate)

Please complete the MCPHS Library Tutorial prior to enrollment. This interactive tutorial will introduce you to the MCPHS University library resources and allow you to practice navigating our Web site. This tutorial works best in Firefox or Chrome.

Q: Do online classes have specific start and end dates?
A. Yes. Online programs follow the MCPHS University Academic Calendar. Fall and spring courses typically follow a 15-week semester based schedule. Summer courses typically follow a 10-week semester based schedule. Please see the Important Dates section above for upcoming start dates.

Q: Can I take classes elsewhere and transfer them to MCPHS? 
A: No. Transfer credit is not awarded after a student has been accepted. Classes being considered for transfer must be completed and submitted for transfer approval prior to admission. Please note: No more than nine graduate credits may be considered for transfer at the program chair and admission's discretion. Bridge program coursework is never transferrable from another institution.

Q: Can I see my schedule before I submit my non-refundable $500 tuition deposit?
A: No. Only students who have submitted their deposit will receive a schedule.

Q: How do I register for my first classes?
A. For your first semester you will be registered automatically for the introductory classes for your program by the Registrar's Office. In subsequent semesters it is your responsibility to register for coursework via WebAdvisor as outlined by your program. It is also the student's responsibility to schedule a time to speak with a program faculty member or the program chair to discuss the upcoming semester course offerings and recommendations for scheduling. Failure to self-register via WebAdvisor will result in a student not being registered. Please note: Students in the Master of Public Health, Bachelor of Health Sciences, Master of Health Sciences, and Doctor of Health Sciences programs must contact their program director to register for classes. Please see the "Registration" tab.

Q: How do I log in to WebAdvisor?
A: Your login and password for WebAdvisor will be sent to you at the personal email address you provided with your application to MCPHS Online. This same username and password is your account information for Blackboard and MCPHS University email, so please do not lose or share this information. Please note: Only students who have submitted their tuition deposit will receive a WebAdvisor account.

Q: What if I want to drop a class?
A: You can drop a course during the Add/Drop period using WebAdvisor. First log in to WebAdvisor and click on the “Students” menu. From there, you will see a list of courses you are currently registered for. To drop a course, click on the “drop” box for the course you would like to drop and then “submit”. If you have any additional questions about this process, you may contact 617.732.2127.

Q: Why is it that I can see my schedule in WebAdvisor but my classes are not showing up yet in Blackboard? 
A: Courses are not posted to Blackboard until the first day of class. If you can view your course schedule in WebAdvisor, then you have been registered. Do not panic if you login early and do not see them in Blackboard.

Q: How soon will my account be created?
A: New student accounts are generated and students are scheduled for classes just a few months before classes actually begin for the term. Once that process kicks off for the given start term, account generation and scheduling is done for all newly deposited students on a weekly basis. This is why it is important to pay your tuition deposit within the two week window to ensure that your account is created and you are registered well before the start of classes. For example, fall-start account creation begins in June, so a student who deposited for fall semester in February will not get his/her account and schedule until June. However, a fall-start student who deposited for fall semester in August will likely get his/her account within one week from the time the deposit was processed.

Q. What happens if I need my MCPHS Online account reset?
A. Contact the Help Desk at 617.732.2170. A representative is available 24 hours a day, 7 days a week to assist you with resetting your account. You will need your student ID number for a password reset.

Q. If I am locked out of my e-bill account, how can I get it reset?
A. If you are locked out of your e-bill account, you will need to contact Student Financial Services at 603.314.1729. Do not contact Admission or the Help Desk. You will need your student ID number for a password reset.

Q. How do I get my student ID number?
A. Your ID number is located on your application emails, acceptance letter and admission documents. Please memorize that number as you will use it repeatedly over your enrollment!

Q: How can I find out what books are needed for my courses? 
A: Textbook information for courses will be provided on WebAdvisor once the booklists are available. You may purchase your books on your own or from eFollett and have your books sent to your home. If you already know which courses you are taking, you may go directly to the eFollett site and search for your required materials.

Q: Do I need to purchase University Health Insurance or submit an insurance waiver as an MCPHS Online student? 
A: No. Online students are not automatically billed for University Health Insurance and therefore are not required to purchase insurance or submit a waiver. Please visit the welcome tab for more information.

Q. Once I begin classes, who do I contact with questions if I still need help?
A. For assistance with questions related to online programs, contact us at 617.732.2127.

As you prepare to begin the semester, we invite you to complete our incoming student survey. This survey helps us get a better idea about each of you, so that we can better meet your needs and help you as you transition to life at MCPHS Online. Check your MCPHS email for a link to the survey. This survey is available to students in the Doctor of Health Science, Master of Healthcare Administration, Master of Public Health, Master of Science Bridge for AD Dental Hygienists, and Postbaccalaureate Doctor of Pharmacy Pathway programs.

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Student using laptop

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