Course 1: Demystifying Telehealth

Certificate in Telehealth Practice

Registration is currently closed for this course. Please fill out our form to be notified when registration re-opens, or please email

Location: online

Demystifying Telehealth provides a big picture view of the telehealth landscape. It addresses the various modalities, benefits and barriers to telehealth adoption for a range of stakeholders. Students will learn the impact telehealth is having on vulnerable populations and the health care workforce, and what the future holds for it in America. The course covers key policy changes that happened during the COVID-19 pandemic, along with the efforts being made to ensure permanent change. In addition, students will learn the financial model and business case for telehealth, including how insurance payments are generated – along with the important aspects of expense and revenue in telehealth implementation and practice.

The course includes self-paced content and one 60-minute live, virtual session with industry experts.

Course information

  • 4.25 CME hours
  • Live virtual session: TBD     
  • Course open for self-study: TBD
  • Cost: $160, MCPHS alumni $120

Learning objectives

Upon completion of this course, participants will be able to:

  • Define the topic and the modalities for connecting via telehealth.
  • Identify the key stakeholders for telehealth adoption and implementation and discuss the benefits and barriers for each.
  • Describe how telehealth can help overcome challenges and benefit vulnerable communities.
  • Identify key policy changes during the COVID-19 pandemic and the efforts to ensure permanent change.
  • Describe how healthcare professionals can maintain financial health.
  • Understand how insurance payments are generated.
  • Determine telehealth expenses and revenue.

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Jointly sponsored by the University of Massachusetts Chan Medical School and Massachusetts College of Pharmacy and Health Sciences (MCPHS).

This activity has been planned and implemented in accordance with the Essential Area and Policies of the Accreditation Council for Continuing Medical Education through the joint providership of the University of Massachusetts Chan Medical School and MCPHS.

The University of Massachusetts Chan Medical School is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The University of Massachusetts Chan Medical School designates this enduring activity for a maximum of 4.25 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

This offering meets the requirements for 5.1 contact hours for nurses as specified by the Massachusetts Board of Registration in nursing (244-CMR 5.04). Each nurse should claim only those hours of credit that he/she actually spent in the educational activity.


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Release Date: November 1, 2021
Expiration Date: November 1, 2023
Contact Hours: 4.25 (0.425 CEUs)
Universal Activity Number (UAN): 0026-0000-21-070-H04-P
ACPE Topic Designator: Knowledge-based


MCPHS is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. MCPHS designates this educational activity for a total of 4.25 contact hours (0.425 CEUs).