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Course 3: Perfecting the Patient Encounter

Registration End Date: July 12, 2022
Courses can be completed entirely online.

Perfecting the Telemedicine Patient Encounter applies best practices for conducting telemedicine across a variety of settings, including inpatient, outpatient, rehabilitation, optometry and pharmacy. The course covers patient assessment, establishing rapport and building patient relationships. Participants learn the use of visual cues, when to escalate to in-person or emergency services and how to manage technical difficulties and knowledge discrepancies.

This course includes self-paced content and two 60-minute live, virtual session with telehealth experts.

Course Information

  • 10.5 CME Hours
  • Live Virtual Sessions: July 11, 2022 | 12-1pm EST and August 10, 2022 | 2-3pm EST
    (Recording will be available)
  • Course Open for Self-Study: June 8, 2022 through September 28, 2022
  • Course 3 Cost: $460, MCPHS Alumni $345

Learning Objectives

Upon completion of this course, the participant will be able to:

  • Know how to assess the patient, establish rapport and build a relationship
  • Use visual cues and best practices to manage a patient’s medical or mental health condition
  • Know when to escalate to in-person care or emergency services
  • Incorporate consultations and ancillary services
  • Manage technology difficulties and knowledge discrepancies
  • Apply best practices across a variety of settings including inpatient, outpatient, rehabilitation, optometry, and pharmacy settings

Register Now

Questions about the Telehealth Practice Certificate? Connect with the School of Professional Studies at professionalstudies@mcphs.edu or 339.236.2605.


Umass Chan Medical School logo   MCPHS Logo

Jointly sponsored by the University of Massachusetts Chan Medical School and Massachusetts College of Pharmacy and Health Sciences (MCPHS). 

This activity has been planned and implemented in accordance with the Essential Area and Policies of the Accreditation Council for Continuing Medical Education through the joint providership of the University of Massachusetts Chan Medical School and MCPHS.

The University of Massachusetts Chan Medical School is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

The University of Massachusetts Chan Medical School designates this enduring activity for a maximum of 10.5 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

This offering meets the requirements for 12.6 contact hours for nurses as specified by the Massachusetts Board of Registration in nursing (244-CMR 5.04). Each nurse should claim only those hours of credit that he/she actually spent in the educational activity.


ACPE logo

Release Date: January 28, 2022
Expiration Date: January 11, 2023
Contact Hours: 10.5 (1.05 CEUs)
Universal Activity Number (UAN): 0026-0000-22-072-H04-P
ACPE Topic Designator: Knowledge-based

Accreditation

Massachusetts College of Pharmacy and Health Sciences is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. MCPHS designates this educational activity for a total of 10.5 contact hours (1.05 CEUs).

 

Faculty Spotlight

Kristy Altongy Magee

Program Director Kristy Altongy-Magee, DScPAS, PA-C discusses the increasing presence of telehealth across health fields and the benefits of the Certificate in Telehealth Practice.

Read More