How One Occupational Therapist Is Changing the Narrative on Chronic Illness

Maranda Centeno, MSOT ’24, thought she’d have a career in business. But after two life-changing experiences, she knew she was meant to be an occupational therapist.

At first, Maranda Centeno, MSOT ’24, thought she’d pursue a career in business. But after two life-changing experiences, she realized she was meant to be an occupational therapist (OT).

While volunteering at Shands Children’s Hospital, Centeno witnessed the powerful impact occupational therapy had on pediatric patients. Later, a serious accident in college—and her subsequent diagnosis with Postural Orthostatic Tachycardia Syndrome (POTS)—gave her a personal understanding of how life-altering functional challenges could be.

“This realization made it clear that becoming an OT was not only a professional calling but also a crucial step in my own health journey,” said Centeno.

After earning her master’s from Massachusetts College of Pharmacy and Health Sciences (MCPHS), Centeno now works in outpatient pediatrics along with specializing in OT for individuals with POTS. She finds immense joy working with, and empowering, her patients who have received the same diagnosis.

“As someone living with a chronic condition, I’ve experienced firsthand the gaps in our healthcare system, particularly for complex, under-recognized conditions like POTS,” Centeno said. “These instances have shaped my dedication to improving access and continuity of care for patients who often fall through the cracks.”

Centeno believes in meeting children and families where they are and advocating for their unique needs. She’s constantly finding ways to provide inclusive care and improve health equity by coordinating closely with families, schools, and other providers to ensure children receive comprehensive and consistent support.

While publishing webinars for clinicians and partnering with local hospitals, Centeno sees a clear connection between her lived experience and her professional work. She credits MCPHS with helping her transform her personal experience into a professional mission.

“I aim to carry forward the mission of MCPHS by addressing systemic barriers to care,” she said. “I’m focused on championing interdisciplinary collaboration and helping individuals of all ages access the services they need to thrive.”