Certificate in Telehealth Practice

School of Professional Studies

Location: Online

In the wake of COVID-19, health care providers were required to get up to speed quickly on providing virtual care to their patients. With interest in telehealth services continuing to rapidly grow across the United States, it is evident that the offering is a value-add to any practice or institution wanting enhanced patient engagement, improved outcomes, increased patient access to care, and efficient and convenient care.

With successful completion of all four courses, you will earn a Certificate in Telehealth Practice from MCPHS. Those who participate will enjoy a range of benefits.

  • Fully online program.
  • Learn and apply best practices in telehealth to improve health care delivery.
  • Includes self-paced content and five 60-minute live, virtual sessions.
  • Delivered by MCPHS health professions faculty and community providers practicing telehealth patient care.
  • MCPHS Alumni can receive a 25% discount off each course. Please contact professionalstudies@mcphs.edu to obtain a discount code.

Who should enroll?

Designed for healthcare providers, administrators, and support staff, this academic-caliber course enables you to go beyond the basics and apply leading best practices to improve health care delivery and the patient encounter experience. The program teaches you how to incorporate telehealth technology and tools seamlessly into your workflow to create an ideal relationship-centered care experience. In addition, you will learn to determine appropriate care delivered efficiently using telemedicine, along with how pharmacy technology and population health is being used to provide personalized care.


The fully online program includes self-paced content and five 60-minute live, virtual sessions with telehealth experts. It consists of four courses that may be taken individually. Participants who wish to earn a certificate must complete all four courses. Our live virtual sessions are recorded and made available to our participants who have a schedule conflict or would like to view them again. These courses do not need to be taken sequentially.

Telehealth Courses

Course 1: Demystifying Telehealth

Get a big picture view of the telehealth landscape, addressing the various modalities, benefits and barriers to telehealth adoption for a range of stakeholders.

Course 2: Telehealth Technology Essentials

This course frames the critical issues required to plan, design, and implement a telehealth solution. You will learn strategies for success and sustainability.

Course 3: Perfecting the Patient Encounter

Learn how to apply best practices for conducting telemedicine across a variety of settings – including inpatient, outpatient, rehabilitation, and pharmacy.

Course 4: The Future of Telehealth

Learn how to leverage technology and tools to support personalized, precise, predictive, preventive, participatory healthcare with the use of pharmacogenomics, data analytics and population management.

Participants may cancel their registration for a full refund up until 11:59 p.m. ET on the start date of their program. You may cancel directly through the registration portal, by selecting ‘Withdraw from Course.’

The cost for each course is outlined in the Individual course tabs pages. Save over $200 by enrolling in all four courses upfront at a total cost of $730. By completing all four courses, you will earn a Certificate in Telehealth Practice from MCPHS.

Faculty coordinator:

Kristy Altongy-Magee, DScPAS, PA-C – Associate Professor and Program Director, School of Physician Assistant Studies

Other faculty:

  • Sara Alimi, PT, DPT – Adjunct Faculty, School of Physical Therapy, MCPHS University
  • Patricia Cerreto, MS, PA-C – Assistant Professor, School of Physician Assistant Studies Manchester/Worcester Program, MCPHS University
  • Eric Cucchi, MS, PA-C, CAQ-HM, DFAAAP – Director of Operations, eICU Support Center, UMass Medical Center
  • Adam Katz, MPAS, PA-C – Director of Critical Care NP/PA Residency Program, UMass Memorial Medical Center
  • Lisa Bard Levine, MD, MBA – Senior Advisor to CEO at the Maven Project, CEO of LBL Innovation, LLC.
  • Samar Nicolas, PharmD, RPh – Assistant Professor of Pharmacy Practice, MCPHS University
  • Diala Nicolas, PharmD, BCPS – Clinical Consultant Pharmacist, UMass Medical School Clinical Pharmacy Services
  • Mary Elise Smith, MD, MA, FACEP – Telehealth Attending Physician in Emergency Medicine, Amwell Medical Group
  • Reid Plimpton, MPH – Project Manager, Northeast Telehealth Resources Center
  • Gerald Selvin, O.D. – Adjunct Faculty, School of Optometry, MCPHS University
  • Mary Elise Smith, MD, MA, FACEP – Attending Physician, Emergency Medicine, Amwell Medical Group

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