Compliance Hotline: 877.472.2110
MCPHS University is committed to conducting business ethically and in compliance with applicable laws, regulations and College policies. The MCPHS University Compliance Hotline, with the support of the community, is an effective way to help the University address potential noncompliance with laws, regulations and University policies.
Examples of compliance issues that may be reported using the Compliance Hotline include financial impropriety, misuse of MCPHS University resources, conflicts of interest, discrimination, harassment, health and safety issues, information security violations, etc. You do not need to know the exact law, regulation or policy, or be certain a violation has occurred or will occur. If you are uncertain, the better course of action is to report. It is important that you provide enough information to allow your concerns to be adequately investigated and addressed.
The Compliance Hotline is an anonymous, toll-free, 24-hours-a-day, 7 days-a-week resource to report concerns if you do not feel comfortable going through the normal administrative channels. A detailed report will be forwarded to the MCPHS University Office of Compliance. The Compliance Hotline is staffed and managed by a respected company, Lighthouse Services, Inc., that is not affiliated with MCPHS University and provides this service under contract. No call tracing or recording devices are ever used on phone calls and the complainant contact information will be removed from reports made via email or fax before being transmitted to MCPHS University.
Inquiries and reports can be made without fear of retribution. MCPHS University policy prohibits any retaliation against individuals who report compliance issues in good faith. Violation of this policy may result in disciplinary action. To use the Compliance Hotline, you may report suspected non-compliance by telephone, email or fax as follows:
- Telephone: 877.472.2110
- Email: reports@lighthouse-services.com (Indicate that your report concerns MCPHS University)
- Fax: 215.689.3885 (Indicate that your report concerns MCPHS University)
- If you are faced with an emergency or are concerned for the immediate safety of yourself or others, dial 911.
Student Complaints
Contact information for filing complaints with the relevant state official or agency is as follows:
- Massachusetts students may contact the Office of the Attorney General, Consumer Advocacy & Response Division, One Ashburton Place, Boston, MA 02108-1518 or Consumer Advocacy & Response Division Hotline: 617.727.8400 or go to the website.
- New Hampshire students may contact New Hampshire Division of Higher Education – Higher Education Commission, 101 Pleasant Street, Concord, NH 03301-3494 or 603.271.0256 or go to the website.
- An MCPHS Online student who wishes to file a complaint with the relevant official or agency in the state where he or she resides can find the appropriate contact information on the MCPHS Online Complaint Resolution PDF.
State-specific Information for MCPHS Online
Maryland: MCPHS University is registered with the Maryland Higher Education Commission as an Out-of-State Institution of Higher Education.
Texas: MCPHS University is not regulated in Texas under Chapter 132 of the Texas Education Code
Professional Examinations and Licensure
Information on professional examinations and licensure is available in the Professional Examinations and Licensure PDF.
Non-Discrimination Policy
MCPHS University (“MCPHS” or the “University”) is committed to maintaining a positive learning, working, and living environment. The University does not discriminate on the basis of race, color, national origin, sex, pregnancy, age, disability, creed, religion, sexual orientation, gender identity, gender expression, ancestry, genetic information, military service, or veteran status in admission and access to, and treatment and employment in, its educational programs and activities and actively complies with the requirements of Federal Executive Orders 11246 and 11375 as amended; the Civil Rights Act of 1964 as amended; Title IX of the Educational Amendments of 1972; Sections 503 and 504 of the Rehabilitation Act of 1973; Section 402, Vietnam Era Veterans Readjustment Assistance Act of 1974; the Age Discrimination Act of 1975; the Americans with Disabilities Act of 1990 (as amended by the ADA Amendments Act of 2008); and pertinent laws, regulations, and executive directives of the Commonwealth of Massachusetts and other applicable state and federal statutes. The University will not tolerate acts of discrimination or harassment based upon Protected Classes, or related retaliation against or by any employee or student. For purposes of this policy, "Protected Classes" refers to race, color, national origin, sex, pregnancy, age, disability, creed, religion, sexual orientation, gender identity, gender expression, ancestry, genetic information, military service, or veteran status or any other category protected by applicable law.
This Policy: (1) provides a definition of discrimination and harassment based upon Protected Classes and related retaliation; (2) prohibits discrimination and harassment based upon Protected Classes and related retaliation; and (3) sets out procedures to follow when a member of the MCPHS University community believes a violation of the policy has occurred.
Individuals who violate this Policy shall be disciplined or subjected to corrective action, up to and including termination or expulsion.
Inquiries regarding the University’s compliance with Equal Opportunity and Affirmative Action laws may be directed to Richard Lessard, Executive Vice President, at 617.732.2132.
Sexual Harassment
Title VII of the 1964 Civil Rights Act and Title IX of the Education Amendments of 1972 specifically prohibit sexual harassment. All members of the University community, including faculty, administration, staff, and students, have a right to be free from sexual harassment by any member of the University community. Any member of the MCPHS community who has a complaint or concern about sexual harassment, or would like more information about the University’s policies regarding sexual harassment, should contact Dawn Ballou, JD, Title IX Coordinator, Office of the President, 179 Longwood Avenue, Boston, MA 02115; 617.732.2077.