Multi-factor Authentication
MultiFactor Authentication for Off-Campus Access
The University continuously monitors threats to information security as well as best practices to address those threats. One of the biggest threats for security is a compromised account. To help protect your account, MCPHS University has been requiring multi-factor authentication (MFA) when accessing University resources from off-campus for employees since 2013 and students since 2019.
Apple, Google, Microsoft, and many other service providers have MFA as either an option or requirement.
MFA is a security enhancement that requires two forms of verification when using your MCPHS University Logon. MFA is a way of verifying that people logging into our systems are indeed the people we think they are. MFA provides a way to limit the impact of these attacks and help ensure that only authorized people are accessing our systems and adds critical protection for your sign-on credentials.
Instructions for Setting up MFA
iOS Self-Enrollment
Android Self-Enrollment
Instructions for Changing MFA Settings
Instructions for Backing up Account Credentials in the Microsoft Authenticator App
Before getting a new phone, make sure to do this to prevent disruptions in accessing your MCPHS account.
https://mcphs.service-now.com/kb_view.do?sysparm_article=KB0011460
Frequently Asked Questions
Multifactor Authentication can be defined as something you KNOW (your password) and something you HAVE (your phone). With the implementation of Multifactor Authentication, you will now need to utilize this authentication method when logging in to Office 365 and other web applications when off-campus. The following options for Multifactor Authentication are available :
- Mobile App: Pop-up prompt using the Azure Authenticator app on your mobile device asking you to 'Verify' the login.
- Token Code: Enter a token code from the Azure Authenticator app on your mobile device.
The Mobile App functions globally and generates the required code even without access to a telephone signal or data plan, making it accessible from anywhere in the world.
- Outlook App: Information Services recommends using the Outlook app as it’s easiest to setup and manage your email, calendar, and contacts in one place. This option also uses your MCPHS username and password.
- Built-in Mail Apps: Varies from device to device. Should you prefer to use the built-in mail apps on your device, it's important to setup email when off-campus or using cellular data when on campus. Please see the instructions section for complete step-by-step instructions for setting this up.